Shipping costs
Shipping cost will be automatically calculated when you place your order. You will receive this information prior to payment. Costs will also vary depending on the urgency of shipment. For example, if you wish your item delivered by priority courier the price will increase. Different price quotes and shipping times will be provided for you to choose from before payment is finalized.
If you would like a shipping cost quote prior to ordering, please e-mail us at info@twokids.ca and provide the items you wish to ship as well as your postal code. We can then calculate the rate for you.
Shipping methods
We ship via Canada Post: You can choose Xpresspost, Regular Parcel, Priority or Expedited Parcel services for your shipment.
For any large shipments, you will be contacted by our staff to finalize arrangements. We will let you know when your items are on their way.
Shipping to the USA
Shipments to the US with a value of greater than $200 may attract US Customs charges and brokerage fees. This is out of our control and any charges arising from this are for your account.
In addition, any return shipments from the US will only be accepted if they are sent by the US Postal Service. Sending return packages by FedEx or UPS will lead to brokerage fee and duties that will be to your account. Note that these packages must be clearly marked as “Return to sender”.